Your first hire: the month it starts to make sense
Two owners, one rule: hire when you are turning work away, not when you are tired.
In 30 seconds
- Hire when you turn work away for a month, not when you feel busy
- The first hire should free you to sell, not to rest
- Write the job down before you post it
Marcus: hire the job you hate doing
Marcus Doyle ran Vanguard Pest Control alone for two years. His first hire took the routine visits so he could win restaurant contracts, which now make most of the money.
Luis: hire the phone
At ClearFlow, the first person who changed everything was a dispatcher, not a plumber. Calls answered on the first ring turned into booked jobs and service plans.
“A plumber fixes a pipe. A dispatcher fills a week.”
A simple test
If you turned down paid work in each of the last four weeks, you can afford someone. If you are only tired, fix the schedule first.
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